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Covid-19 Support

Please find information on this page to support you, your family and the wider community during the forced closure of schools and period of social distancing. We understand that this is a difficult and unprecedented time and hope that we can offer support and advice where possible.

Latest Information

DfE Updated guidance for parents and carers 12/11/20

We have updated our guidance for parents and carers on what they need to know about early years providers, schools and colleges during the coronavirus (COVID-19) outbreak. This update provides information on the national restrictions that came into force on 5 November, the latest advice for clinically extremely vulnerable children and young people and advice on the use of face coverings in education settings. 

New national restrictions to come into force on Thursday 5 November

On Saturday 31 October, the Prime Minister announced new national restrictions that will come into force on Thursday 5 November for 4 weeks until Wednesday 2 December.

We will continue to prioritise the wellbeing and long-term futures of our children and school will remain open. It remains very important for children to attend, to support their wellbeing and education and help working parents and guardians. Senior clinicians still advise that school is the best place for children to be, and so they should continue to come to school unless they are unwell or have been advised to isolate by NHS Track & Trace.

Until Thursday 5 November, the relevant Local COVID Alert Level measures will continue to apply (see below). From Thursday, the national restrictions replace the local restrictions in your area.

Warrington is a 'very high risk' local COVID alert level

Under Tier 3 we have the following restrictions and guidance in place.

  • You must not socialise with anybody you don’t live with, unless you have formed a consistent household or childcare support bubble, in any indoor setting or venue – including homes or restaurants
  • You must not socialise with anybody you don’t live with, unless you have formed a consistent household or childcare support bubble, in any private garden, or at most outdoor hospitality venues and ticketed events
  • You must not socialise in a group of more than six in an outdoor public space, like parks
  • Pubs and bars that do not serve substantial meals, like a main lunchtime or evening meal, must close
  • You should avoid travelling outside Warrington wherever possible – only essential journeys, such as for for work, education, to access youth services, or because of caring responsibilities, should be made
  • You should avoid staying overnight in another part of the UK

What the restrictions mean for businesses

  • In 'very high risk' alert level areas, pubs and bars will be closed unless they are serving substantial meals, like a main lunchtime or evening meal.
  • Retail, leisure centres, gyms, fitness centres, trampoline parks, and places of worship will remain open as long as they are COVID-secure. Soft play centres, casinos, and pubs that do not serve substantial meals will close.
  • Venues following COVID-secure guidance must ensure people are not mixing indoors, or in most public outdoor venues, with anyone who they do not live with (or have formed a consistent support bubble with). 
  • At least one person in a group should give their contact details to the venue, or check in using the official NHS COVID-19 app, so NHS Test and Trace can contact you if needed.

Find out more about how these restrictions will affect your business

Further guidance

More information about what the 'very high risk' COVID alert level means can be found on the gov.uk website

Don't forget the basics

  • Maintain excellent hand hygiene – wash or sanitise your hands regularly
  • Keep your distance – try and keep two metres away from people outside your household, or household support bubble, at all times
  • Wear a face covering where appropriate, unless exempt on health grounds, including on public transport and in shops

What parents and carers need to know about early years providers, schools and colleges during the coronavirus (COVID-19) outbreak

We have updated the guidance on what parents and carers need to know about early years providers, schools and colleges during the coronavirus (COVID-19) outbreak to include the latest information on self-isolation and shielding, who needs to get a test for coronavirus (COVID-19), face coverings, assessment and exams.

Covid-19 Policies and Risk Assessment Information

Covid P1Covid P2

To view this information in other languages please click on the relevant document below.

Safe and Well Service

If you, or someone you know, needs help or support to stay at home during this time, please contact us immediately. Click the image below to complete the form, or phone one of our dedicated coronavirus helplines: 01925 442441 or 01925 442443.

Warrington Borough Council Logo

Safe and Well Service

How To Talk To Children About COVID-19

This piece of work is a joint effort by the University of Sussex and Sussex Partnership NHS Trust.

Parents are encouraged to use this guide to help educate their children about COVID-19 and dispel myths surrounding the illness.

How to talk to children about COVID 19

Coronavirus - A Book For Children

A free information book explaining the coronavirus to children, illustrated by Gruffalo illustrator Axel Scheffler.


Every Mind Matters

The NHS’s Every Mind Matters campaign has now released expert advice on how best to look after mental wellbeing while staying at home during the coronavirus outbreak. The advice contains practical steps a person can take and includes videos, tutorials and links to other useful resources.


Bereavement Support

Bereavement Support


Rainbows Bereavement Support GB


Dave The Dog Is Worried About Coronavirus

Much like the Mindheart resource, but going into more detail, this story can be used to inform young people about coronavirus and how to combat it while allaying any fears.

Dave the dog is worried about Coronavirus

Home Learning Routines

Some useful resources for parents who are looking to support their children’s learning, including stablishing home learning routines. Consistent routines are important for behaviour and well-being in school and our routines at home have changed significantly. Routines support behaviour and you will be finding a new rhythm with your family.​​

Supporting home learning routines - planning the day

Learning Opportunities

Some useful resources for parents who are looking to support their children’s learning. Learning opportunities are everywhere. You can make anything a learning experience for your child,  just follow the TRUST ideas.

Helping home learning - Talk with trust infographic

Helping home learning - Talk with TRUST comic

Warrington Borough Council Coronavirus Community Support And Volunteering


Warrington Borough Council

NHS North West Coronavirus Information


NHS North West

Kind To Your Mind

Being Kind to Your Mind has never been so important. On the below website you will find a range of useful resources to help you through. If you are looking for tips, advice, apps or even online courses to help with your mental wellbeing – there is something here for you!

Kind To Your Mind

Thinkuknow - How To Support Your Child At Home

Schools across the UK are now closed to most families. No doubt this is a worrying time for many parents and carers. Children will be spending more time online at home while they do their school work and socialise with friends - so how can you keep them safe and support them whilst they are online?


Our Frontline

Our Frontline offers round-the-clock one-to-one support, by call or text, from trained volunteers, plus resources, tips and ideas to look after your mental health.

Our Frontline

Young Minds

Visit their Advice page if you are struggling with self-isolation, the coronavirus and the impact it has on your mental health.

Young Minds

Coping With Coronavirus


Supporting Children With Separation Anxiety

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